EXCHANGES Policy

At Enarkali Online Shopping Store, we are delighted every time when you shop with us. We believe in giving you the best customer experience and products we are providing you, we personally check our stock and products we ship to you and are always available for you in case you face any issues with the order you received. You can exchange your item within 14 days from the date you place your order. You will exchange goods with same price range items.

You can always return items or products if you find any defective or we sent incorrectly. Please get to know that you must provide us with a written record of the reason for exchange within 24 hours of receiving the item. Items that have been used will not be accepted as exchanges. Items related to perfume scents have any kind of marks, damages or water stains will not be accepted for returns or exchange. Items will be exchanged at the current prevailing price. The exchange will only accept if the item is unused, unworn & in original tags & packing with the original invoice.

SALE

Items bought on sale cannot be exchanged. Items shipped wrongfully in the sale and/or defected items sold on sale will be Exchange. Shipping and handling or exchanges are non-refundable.

EXCHANGE ONLINE FOR PAKISTAN

Products that you bought online can be exchanged online for a different size or a different colour only if the original item was wrongfully shipped to you. This would include a wrong size or wrong colour. The item will be replaced with a new order for free of charge. Please note that all exchanges are subject to availability of the item. In case the item is no longer available you will be allowed to exchange for a different item or apply for a refund. Please note that shipping charges in any will not be refunded.

Note: We are not offering a refund.

Shipping/Courier

We will dispatch your item in proper packing & you will receive your order 4-5 working days.

Return Postage charges will be paid by the customer.

You can cancel your order before proceeding.

There is NO EXCHANGE on those items which you purchase in the sale.

Feedback.

Kindly leave your valuable feedback on our item & services.

Payment partners:

Albarka Bank/bank transfer

COD, U Paisa, jazz cash, Omni, Easy Paisa, Mastercard, Visa Card, Digital Currency,